Resource Archive
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2020
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CLING observations and recommendations about information for CALD communities during COVID-19 – July 2020
Throughout COVID-19 Alert Levels 4, 3 and 2 (March - June 2020), CLING collated COVID-19 materials for CALD communities. This document compiles the group’s observations and learnings from this period. |
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Open Letter about Office of Ethnic Communities’ proposed Multilingual Information Network – July 2020
This Open Letter outlines CLING’s concerns about a proposed OEC initiative to recruit community volunteers to translate and disseminate government information to linguistic communities. The letter was endorsed by several individuals and organisations around Aotearoa New Zealand working in the interpreting and translation fields. |
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2018
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Conference presentation: Communicating with CALD communities – November 2018
CLING presented at the Canterbury Earthquakes Symposium about its experiences and learnings regarding communication with CALD communities during the 2011-12 earthquakes. |
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2017
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CLING shared its learnings from the 2011-12 Canterbury earthquakes in the international publication Migrants in Disaster Risk Reduction: Practices for Inclusion, compiled by the IOM’s Migrants in Countries in Crisis programme.
(pp. 83-87) |
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2016
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Barriers to accessing information about services on the internet – June 2016
This research report considers barriers which refugees and migrants face when accessing information via government and non-government websites in Aotearoa New Zealand, and was completed for CLING by University of Canterbury interns. |
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2012
In 2012, CLING developed a suite of resources based on its observations of communication with CALD communities during and in the aftermath of the 2011-12 Canterbury earthquakes:
Information for agencies
Information for agencies
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Best Practice Guidelines for engaging with CALD communities in times of disaster – July 2012
This is the background document which informed CLING’s suite of 2012 post-earthquake communication resources. The document outlines the reasons and research behind the development of the Best Practice Guidelines, and includes within it both the Best Practice Guidelines for Agencies and the Advice for CALD Communities. |
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Best Practice Guidelines for Agencies - July 2012
This document sets out guidelines to help agencies communicate effectively and well with CALD communities in times of disaster. |
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Best Practice Guidelines for Agencies - Poster checklist – July 2012
This poster condenses the key recommendations from the Best Practice Guidelines for Agencies into a checklist. |
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Guidelines for getting messages to CALD communities in Christchurch – July 2012
This brochure contains tips on how to word messaging for CALD communities, suggestions for important distribution channels in Christchurch (e.g. ethnic media) and a list of priority languages for translation and interpreting. 2021 Note: Some of the contact or organisation information is no longer valid. |
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Guidelines for using Language and Sign Interpreters – December 2012
This brochure contains information for agencies on how to work with an interpreter, including how to decide if an interpreter is needed, whether to engage a face-to-face or telephone interpreter, and costs. 2021 Note: Some of the contact or organisation information is no longer valid. |
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Advice for CALD communities
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Advice for CALD communities to communicate with agencies in disaster – July 2012
This document recognises the strengths of CALD communities to respond to disaster, and provides suggestions to help communities develop disaster resiliency, including working with agencies providing support. |
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